Solutions · Win-back

Recover the ones who stopped buying, before you lose them

Win-back means spotting who is falling out of their own cycle, understanding why and giving them the right reason to come back, before the window closes.

+1M
customers reached per month
20x
ROAS on total program cost
15–20%
come back within 30 days with the right incentive

How Guper solves it

1

The exit is detected

Days without buying against that person's own interval, not a 90-day cutoff for everyone.

2

The incentive is chosen

Balance, coupon or just a message, depending on customer value and product margin.

3

It goes out on their channel

WhatsApp, email or SMS, with a fallback channel if it goes unread.

4

The result is read

Who came back, how much they spent and what it cost to bring them back.

FAQ

What about a very old base?

It gets segmented separately. Reactivating someone from three years ago costs more and is measured differently.

Can it be done without cashback?

Yes, with a coupon or messaging alone. Cashback usually performs better because it requires coming back to use it.

See a story with numbers →

How would it look in your operation?

A 45-minute session, on your numbers.

Book a demo